The hoplink system has been a familiar feature of
the affiliate marketing landscape since the earliest days of ClickBank.
But it suffers from a few shortcomings that have been the focus of
frequent discontent among ClickBank members.
The enhanced hoplink system, announced in October
2003, represents ClickBank's vision of a more robust and flexible
referral architecture that will meet the increasingly sophisticated
expectations of a growing membership. This article discusses the
benefits of the new system and explains the practical issues that
merchants and affiliates will face when migrating to it.
The simplicity of the original hoplink system (now
dubbed the regular hoplink system) has been a major contributor to the
popularity of ClickBank's affiliate network. To refer a prospect to a
ClickBank merchant, you simply create a hyperlink to ClickBank's
hoplink server, using a URL format that incorporates your ClickBank
affiliate nickname and that of the merchant:
http://hop.clickbank.net/?AFFILIATE/VENDOR
The hoplink server redirects your prospect to the
merchant's website, simultaneously creating the essential affiliate
tracking cookie in his browser.
Affiliates with established businesses that use
regular hoplinks in this manner are free to continue without modifying
their existing configurations. But to exploit the richer functionality
resulting from ClickBank's ongoing system development, it might be
worth considering an upgrade to the enhanced hoplink format.
Enhanced hoplinks use a basic URL format that can
be extended with optional parameters to provide greater control over
the referral process. The optional parameters are denoted by their
surrounding square braces [ and ].
http://AFFILIATE.cb.kount.com/hop/TIMESTAMP/MERCHANT/[PAGE/[PROMO/]][?QUERYSTRING]
Although the enhanced hoplink URL format is very
different to its predecessor, it performs largely the same function,
albeit with much greater flexibility.
For example, the new format allows affiliates to
specify a destination page number. This is interpreted by the hoplink
server to direct the prospect to a specific product page on the
merchant's site. This feature alone (known as deep linking) justifies
the change of format, allowing merchants who sell multiple products to
establish the most efficient referral relationships with their
affiliates. Multi-product merchants who implement deep linking for the
first time will likely see a major improvement in their sales
conversion rate, which is welcome news for them and for their
affiliates.
Another optional component of the enhanced hoplink
URL is its promotional code - an identifier that affiliates can use to
track the effectiveness of their traffic campaigns. This code may be up
to 4 alphanumeric characters and it identifies the source of the
referral, enabling affiliates to monitor the performance of individual
promotional tactics. Future enhancements to the ClickBank stats
reporting system will provide affiliates with the tools necessary to
exploit this feature, enabling detailed numerical analysis of
referrals, aggregated by their assigned promotional codes.
Unfortunately, despite its attractions, there is
an obstacle in migrating to the enhanced hoplink URL format; its
timestamp component. This feature was introduced as a security measure
and as part of ClickBank's efforts to combat affiliate spam, but it has
the unwelcome side-effect of complicating the lives of legitimate
affiliates.
The timestamp element of the URL is a
representation of the current date and time in a standardized format,
known as Epoch time. Epoch time is the number of seconds elapsed since
00:00:00 GMT on 01 January 1970, expressed as a 10-digit integer. If
the timestamp in an affiliate referral is not accurate (to within about
30 minutes) the hoplink server will rejected it. Since Epoch time uses
a common time zone (GMT), the Epoch time calculation for a given
instant always produces the same result, regardless of where in the
world it takes place. This overcomes the complications that would
otherwise arise when affiliate referrals are made by web servers
located in time zones other than that of ClickBank's server.
The problem with time-stamping is that the current
time is constantly changing, so the timestamp value must be
programmatically generated every time a referral takes place. The
simplest and most reliable way to do this is by including a rudimentary
server-side script in the page that hosts the referral link. Although
this is very simple to implement, it relies on the page being delivered
by a web server. In other words, it specifically excludes referral
links in static media, such as ebooks and newsletters.
Affiliates who rely heavily on non-web media may
be disgruntled by this apparently discriminatory policy. However, the
problem is relatively easily remedied. By routing all static affiliate
referrals via an intermediate redirection page, hosted on a web server,
the timestamp element can be dynamically generated on demand.
Admittedly, this means that affiliates who wish to use enhanced
hoplinks must have their own web presence, which is far from the norm
among ClickBank affiliates. But this was, after all, ClickBank's
intention in introducing the feature - it forces all affiliates to be
more visible and more accountable for the traffic they generate. And,
in the longer term, as the enhanced hoplink gains popularity, it is
likely that 3rd party services will spring up, offering affiliates a
simple and low-cost solution to this problem.
At the time of writing, ClickBank has activated
the enhanced hoplink system but has not yet completed the database and
control panel changes necessary to exploit its optional features. So,
although we are free to implement our affiliate referrals using
enhanced hoplinks, it may be some time before the benefits of doing so
become visible.
Copyright © Tim Coulter. All rights reserved.
Tim Coulter is a consultant and software developer
who helps netpreneurs to harness marketing technologies.
He is also the author of "ClickBank - The
Definitive Guide" The Ultimate ClickBank Tutorial & Reference
Manual.
http://www.clickbankrevealed.com/